CyberSOC by industry · Retail

Cybersecurity for retail and e-commerce.

We connect signals from stores, outlets, applications, identities and suppliers to protect sales and customer experience in a distributed operation.

Operation 24x7+18 years of CTL experienceIntegration with your stack
SECTOR SIGNAL BOARDCyberSOC · 24x7
incidents analysed9972026
confirmed gaps8062026
involved third parties68%2026
Initial vectors observed% of gaps
Exploitation of vulnerabilities42%
Abuse of credentials14%
Phishing9%

Percentage of retail dataset gaps DBIR 2026.

Correlation identity Priority assets Traceable scaling
Technologies we can integrate
Wazuh logo
Grafana logo
Zabbix logo
OpenTelemetry logo

Organizations that rely on the experience of CTL

Real operations · multiple industries
OSDE logo
Telecom logo
Santander logo
Prism logo
Root logo
PCR logo
P&G logo
Gilera logo
Scania logo
MAE logo
Agro Molinos logo
Newmont logo
Tecpetrol logo
BYMA logo
Logo of Acidar
Cocos Capital logo
Sectoral evidence

Data to size the risk.

Public figures, dated and linked to their original source. They are not an estimate of a company’s particular risk or Argentina exclusive statistics.

01 / Operational context

Security changes when the operation changes.

Retail combines many sites, high user rotation, third parties and critical commercial windows. The severity should contemplate fraud, data and ability to sell.

01

Stores and POS

Monitor endpoints, accounts, connectivity and changes in hundreds of locations with comparable patterns.

Detours by store
02

E-commerce and APIs

Related WAF, identity, checkout, fraud and application to understand each anomaly.

Protected digital channel
03

Third parties and franchises

Observe accesses, integrations, support and configurations outside the central perimeter.

Visible string
04

Commercial peaks

Adjust coverage and procedures for campaigns, events and high demand seasons.

Prepared response
From Source to Action

What to look at and what to do with every sign.

An initial matrix to align telemetry, detection, and response. Definitive scope is validated during surveying.

SourceWhat to detectCoordinated response
01POS and endpoints

Malware, software changes, local accounts and new devices.

Isolate equipment and maintain alternative care.

02E-commerce and WAF

Bots, exploitation, abuse of checkout and unexpected scripts.

Lock pattern without affecting legitimate traffic.

03Identity

Accountancy, abnormal MFA and excessive privileges.

Recall session and validate user.

04Payments and anti-fraud

Sequences, destinies and non-behaviour volumes.

Cross security with anti-fraud decision.

05Branch network

Falls, new connections and detours between premises.

Prioritize for sales, time and impact.

Sectoral Playbook

From alert to verifiable decision.

Technology detects. The procedure defines responsible, context and limits to act.

  1. 01

    Identify channel

    Shop, POS, web, app, payment, provider or identity affected.

  2. 02

    Measure sale

    Determine current impact, time and alternative capacity.

  3. 03

    Validate pattern

    Compare with other stores, users and transactions.

  4. 04

    Contain

    Lock specific session, device, rule or integration.

  5. 05

    Restore

    Check sale, integrity and experience before closing.

Related experience of CTL

Real operations, with published results.

Monitoring and observability references that bring technological experience to the CyberSOC model.

Reference frameworks

Controls translated into measurable operation.

The frames guide the design; the actual scope depends on the organization, its obligations, architecture and maturity level.

PCI DSS 4.0.1

Protection of card data environment and continuous monitoring.

NIST CSF 2.0

Government and resilience of channels, stores and suppliers.

OWASP ASVS

Verifiable controls for applications and APIs.

CIS Controls

Practical priority of hygiene, access and visibility.

Operational decision

Own SOC or CyberSOC managed for Retail.

Compare continuity, specialization and structure before defining the operating model.

Criterion
Internal modelOwn SOC
Managed serviceCyberSOC 24x7Recommended
01Coverage
Depends on guards
Continuous operation 24x7
02Home
Months of armed activity
Onboarding by stages
03Specialization
Contracted profiles
Multidisciplinary team
04Scale
More fixed structure
Adjustable capacity
05Costs
Permanent investment
Dimensioned range

Outcome: more continuity and specialization without extending a fixed structure.

Know the managed model
Sources and methodology

Data with context, not loose figures.

Verizon defines a gap as an incident with confirmed data disclosure. Their samples are global and depend on the contributors of each issue. ENISA adds significant telecom incidents reported by European authorities. These figures serve as a comparative reference and should be complemented by their own data.

  1. 01Verizon 2026 DBIR · Retail SnapshotEdition 2026 · open original font
Frequently Asked Questions

CyberSOC for Retail.

Scope, integrations and operation explained before the first meeting.

Can you monitor a large network of stores?

Yes. The design groups sources by site, criticality, zone and time to identify deviations without checking each location in isolation.

Does CyberSOC analyze fraud?

It can provide technical context and correlate events with anti-fraud tools; transactional decision remains on defined teams and platforms.

How are business dates covered?

Guards, contacts, thresholds, frozen changes and containment scenarios are prepared for the highest demand window.

Does e-commerce and mobile applications include?

Yes, when your log, WAF, APIs, identities and telemetry are part of the agreed scope.

Let's talk about your operation.

Let's schedule a meeting on CyberSOC for Retail.

We review coverage, sources and risks to propose a clear scope, integrated with your technological reality.

✓ Initial evaluation✓ Custom-made scope✓ Specialist response
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